Public Safety Office Clerk – Organized & Detail‑Oriented

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania, through the Department of Corrections’ State Correctional Institution Phoenix, is seeking a Clerical Assistant 2 to support daily office operations and public safety. You will handle calls, mail, scheduling, and records, while keeping a busy office organized and efficient.

The role offers in-person work with structured hours. Responsibilities include phone and mail support, document preparation, scheduling tasks, records management, and general office coordination.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent experience.
• High school graduation or equivalent.
• Equivalent combination of experience and training.

Responsibilities

• Handle phone and mail tasks, direct calls, record messages and manage the switchboard.
• Type, check for accuracy, correct errors and distribute documents on time.
• Coordinate appointments, meetings and videoconferences; prepare minutes as needed.
• Maintain filing systems, update databases and generate reports and queries.
• Enter data, track supplies, and support smooth office workflow.
• Photocopying, scanning, faxing, organizing emails and keeping work areas neat.

Skills

Keyboarding skills

Microsoft Office

Office equipment handling

Clerical experience

Electronic communication tools

Data entry/records management

Scheduling/ calendar management

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Teams/Zoom for video conferencing

Job description

Commonwealth of Pennsylvania, through the Department of Corrections’ State Correctional Institution Phoenix, is seeking a Clerical Assistant 2 to support daily office operations and public safety. You will handle calls, mail, scheduling, and records, while keeping a busy office organized and efficient.

The role offers in-person work with structured hours. Responsibilities include phone and mail support, document preparation, scheduling tasks, records management, and general office coordination.