Public Safety Mobile Video Trainer

Motorola Solutions; San Diego (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Visionbenefits

401K with Company Match

10 Paid Holidays

GenerousPaidTime Off Packages

Employee Stock Purchase Plan

PaidParental & Family Leave

and more!

Job summary

Motorola Solutions is seeking a dynamic Technical Trainer to deliver hands-on learning in mobile video technologies for public safety customers. You will conduct classroom instruction, tailor content for end users, technicians and system admins, and support ongoing education initiatives worldwide.

Travel up to 75% (domestic and some international), deliver both in-person and virtual sessions, develop course materials, measure knowledge transfer, and partner with cross-functional teams to keep

Qualifications

• 3+ years of technical training experience with a desired focus in public safety communication systems, solutions, and applications.
• Demonstrated ability to enable cross functional teams to meet or exceed business objectives and motivate co-workers, while fostering strong working relationships.
• Exhibit strong communication skills, interpersonal skills, project management, and time management.
• Proven experience driving significant improvements with a team and business.
• Self-starter, ability to perform effectively during times of ambiguity, rapid change and growth.
• Understand and explain the concept and facets of End to End solutions to students in varying job functions.

Responsibilities

• Technical trainers are primarily responsible for the delivery of classroom technical training on mobile video technologies to external customers and occasionally internal employees.
• Technical trainers are responsible for the delivery of virtual instructor-led technical training on mobile video technologies to external customers and occasionally internal employees.
• Technical training is primarily held at customer locations and occasionally facilitated virtually.
• Travel to other Motorola Solutions facilities or customer locations based on business need with an estimate of up to 75% travel. Typically Monday-Friday 3 weeks out of the month.
• Teach and instruct agency customers/end users and staff on the use and operating methods of complex software products and services.
• Presents training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.
• Compile comprehensive training and technical documents, and course material for new and existing products or services.
• Measure knowledge transfer and training effectiveness.
• Monitor customer satisfaction through surveys and customer/rep feedback.
• Regularly interact and build strong relationships with Public Safety/First Responder customers and internal product/solution teams to further enhance current and future training strategies.
• Collaborate with cross functional groups to create effective end user and technical training programs and activities that support MSI and Worldwide Education services strategies.
• Ensure timely updates to the course curricula to reflect changes in product design and market demands.
• Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy.
• Travel requirements: up to 75%, with domestic and occasional international travel requirements to meet business needs.

Skills

4+ years prior information tech/trning

Public safety experience

Mobile video experience

Job description

Motorola Solutions is seeking a dynamic Technical Trainer to deliver hands-on learning in mobile video technologies for public safety customers. You will conduct classroom instruction, tailor content for end users, technicians and system admins, and support ongoing education initiatives worldwide.

Travel up to 75% (domestic and some international), deliver both in-person and virtual sessions, develop course materials, measure knowledge transfer, and partner with cross-functional teams to keep