Public Safety Front Desk Office Assistant

State of Illinois; Springfield (IL); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Pension program

Health, Life, Dental, Vision insurance

12 paid sick days annually

Paid vacation time

Holidays

Job summary

Office of the State Fire Marshal is seeking a Front Desk Receptionist to greet visitors, route calls, and perform entry‑level office duties. The role offers in‑office work with standard hours Monday–Friday and benefits typical of a state employment package.

The ideal candidate will have a high school diploma and at least one year of related office experience, with strong typing (35 wpm) and document handling skills.

Qualifications

• Requires high school completion and at least 1 year of related office experience.
• Ability to keyboard accurately at 35 wpm.
• Familiarity with document management and FOIA support is helpful.

Responsibilities

• Greet and assist visitors at front desk and manage front-desk operations.
• Draft and format records, reports and correspondence for agency divisions.
• Process incoming mail and route to appropriate divisions.
• Provide support for FOIA requests to OSFM Legal Division.
• Monitor weather radio and relay time-sensitive alerts per agency guidelines.

Skills

Keyboarding

Education

High school diploma

Tools

Document management system

Job description

Office of the State Fire Marshal is seeking a Front Desk Receptionist to greet visitors, route calls, and perform entry‑level office duties. The role offers in‑office work with standard hours Monday–Friday and benefits typical of a state employment package.

The ideal candidate will have a high school diploma and at least one year of related office experience, with strong typing (35 wpm) and document handling skills.