Front Desk & Visitor Services Assistant (In-Office)

Talentify; Springfield (IL); On-site; USD 47,000 - 61,000; Full time

Benefits offered by this job

Pension program

Health insurance

Paid time off

Paid holidays

Flexible schedule

Parental leave

Job summary

Office of the State Fire Marshal (OSFM) is seeking a friendly Front Desk Receptionist to warmly welcome visitors and staff, route calls, and perform entry-level office duties. The role offers in-office work with standard hours and access to state healthcare, benefits, and a pension plan.

The incumbent will draft materials, handle mail routing, assist with FOIA requests, and monitor weather radios to notify staff about weather-related conditions. A valid State ID and background check are required.

Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and one year related office experience.
• Requires ability to keyboard accurately at 35 wpm.

Responsibilities

• Greet visitors and staff at the front desk and manage front-desk operations.
• Draft and format materials for agency divisions and perform research when requested.
• Support OSFM Legal Division with FOIA requests.
• Monitor weather radio and disseminate time-sensitive alerts per agency guidelines.

Skills

Front desk receptionist

Phone etiquette

FOIA support

Document management

Education

High school diploma

Tools

Building security system

Job description

Office of the State Fire Marshal (OSFM) is seeking a friendly Front Desk Receptionist to warmly welcome visitors and staff, route calls, and perform entry-level office duties. The role offers in-office work with standard hours and access to state healthcare, benefits, and a pension plan.

The incumbent will draft materials, handle mail routing, assist with FOIA requests, and monitor weather radios to notify staff about weather-related conditions. A valid State ID and background check are required.