Public Safety Emergency Communications Dispatcher

Regional 911 Intake Solutions; Plum Grove (TX); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Résumé du poste

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator in Plum, TX. The role focuses on taking and dispatching information to support emergency response agencies, combining communication, technology, and careful decision-making.

Candidates must have strong typing, listening, and communication skills, and be able to multitask while adhering to procedures. Scheduling may include nights and weekends, with various certification requirements depending on the jurisdiction.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Multitasking

Formation

High School Diploma

Outils

Computer-Aided Dispatch

Telephone systems

Radio systems

Mapping software

Description du poste

Regional 911 Intake Solutions seeks a Public Safety Dispatcher/Telecommunicator in Plum, TX. The role focuses on taking and dispatching information to support emergency response agencies, combining communication, technology, and careful decision-making.

Candidates must have strong typing, listening, and communication skills, and be able to multitask while adhering to procedures. Scheduling may include nights and weekends, with various certification requirements depending on the jurisdiction.