Public Safety Dispatcher & Telecommunicator – Make Impact

Regional 911 Intake Solutions; Park City (UT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Summit, UT seeks a Public Safety Dispatcher/Telecommunicator to support emergency communications and information flow. Responsibilities include call taking, dispatch, and coordinating responders while applying agency procedures.

The role emphasizes accurate typing, active listening, and clear communication, with shift flexibility and ongoing training as part of ensuring continuous public safety operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, and clear communication are essential.
• Certifications depend on the services handled and the jurisdiction's standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Summit, UT seeks a Public Safety Dispatcher/Telecommunicator to support emergency communications and information flow. Responsibilities include call taking, dispatch, and coordinating responders while applying agency procedures.

The role emphasizes accurate typing, active listening, and clear communication, with shift flexibility and ongoing training as part of ensuring continuous public safety operations.