Emergency Communications Dispatcher - Save Lives Under Pressure

Emergency Telecommunicator Services; Park City (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Summit, UT is seeking 911 Emergency Dispatchers to connect callers with public safety resources. Responsibilities include taking emergency and nonemergency calls, confirming locations and details, and coordinating responders in fast-changing situations.

Candidates should have a high school diploma or equivalent, strong typing and listening skills, and proficiency with computer systems used for dispatch.

Qualifications

• High school diploma or equivalent commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services in Summit, UT is seeking 911 Emergency Dispatchers to connect callers with public safety resources. Responsibilities include taking emergency and nonemergency calls, confirming locations and details, and coordinating responders in fast-changing situations.

Candidates should have a high school diploma or equivalent, strong typing and listening skills, and proficiency with computer systems used for dispatch.