Public Safety Dispatcher & Telecommunicator — Impactful

Public Safety Dispatch Network; Union Star (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in North Star, MI is seeking qualified Public Safety Dispatchers and Telecommunicators to join our team. You will handle emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, telephone, mapping, and radio systems.

The role requires strong typing, active listening, clear communication, and the ability to multitask under pressure.

Qualifications

• High school diploma or equivalent commonly required.
• Typing, active listening, and clear communication skills are essential.
• Certifications vary by service and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing speed

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio systems

Telephone systems

Job description

Public Safety Dispatch Network in North Star, MI is seeking qualified Public Safety Dispatchers and Telecommunicators to join our team. You will handle emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, telephone, mapping, and radio systems.

The role requires strong typing, active listening, clear communication, and the ability to multitask under pressure.