Public Safety Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Union Star (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Paid leave

Job summary

North Star Public Safety in North Star, MI is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, prioritization, and efficient call routing within established procedures.

Responsibilities include processing requests, verifying details, dispatching units, and maintaining incident records. Some agencies may require specific dispatch credentials or cross-training, with varying background screening and training requirements.

Qualifications

• High school diploma or equivalent required.
• Public safety dispatcher credentials or cross-training may be required depending on the assignment.
• Experience in one or more dispatch disciplines can be preferred by agencies.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

North Star Public Safety in North Star, MI is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, prioritization, and efficient call routing within established procedures.

Responsibilities include processing requests, verifying details, dispatching units, and maintaining incident records. Some agencies may require specific dispatch credentials or cross-training, with varying background screening and training requirements.