Public Safety Dispatcher - Emergency Communications Pro

Public Safety Dispatch Network; Florissant (MO); On-site; USD 42,000 - 70,000; Full time

Job summary

Public Safety Dispatch Network in Jamestown, MI seeks qualified Public Safety Dispatcher / Telecommunicator to support the flow of information between the public and emergency response agencies. The role may include call taking, police fire or EMS dispatch, and coordination of resources while following agency procedures.

Duties include processing emergency and nonemergency requests, verifying locations, and operating CAD, radio, and mapping systems.

Qualifications

• Typing accuracy and active listening are essential.
• Ability to switch between tasks and maintain focus.
• Certifications depend on the services handled and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Job description

Public Safety Dispatch Network in Jamestown, MI seeks qualified Public Safety Dispatcher / Telecommunicator to support the flow of information between the public and emergency response agencies. The role may include call taking, police fire or EMS dispatch, and coordination of resources while following agency procedures.

Duties include processing emergency and nonemergency requests, verifying locations, and operating CAD, radio, and mapping systems.