Public Safety Dispatcher: High-Impact Communications

Public Safety Dispatch Network; Hammond (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Safety Dispatch Network in North Lake seeks a dispatcher/telecommunicator to handle emergency and nonemergency requests, verify locations, and prioritize incidents. You will operate CAD, radio, mapping, and telephone systems while coordinating responders and ensuring accurate records.

The role requires precise typing, active listening, and clear communication, with the ability to switch between tasks and work within a structured environment that emphasizes safety and confidentiality.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in North Lake seeks a dispatcher/telecommunicator to handle emergency and nonemergency requests, verify locations, and prioritize incidents. You will operate CAD, radio, mapping, and telephone systems while coordinating responders and ensuring accurate records.

The role requires precise typing, active listening, and clear communication, with the ability to switch between tasks and work within a structured environment that emphasizes safety and confidentiality.