Public Safety Dispatcher & Telecommunicator: Critical Communications

Regional 911 Intake Solutions; Torrington (CT); Presencial; USD 43.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional development

Descripción de la vacante

Regional 911 Intake Solutions in Connecticut seeks a Public Safety Dispatcher to support the flow of information between the public and emergency responders. The role involves call taking, dispatch tasks, and coordinating response resources while applying agency procedures and maintaining caller information.

The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks within a fast-paced environment.

Formación

• High school diploma or equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conocimientos

Typing

Active listening

Clear communication

Educación

High school diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions in Connecticut seeks a Public Safety Dispatcher to support the flow of information between the public and emergency responders. The role involves call taking, dispatch tasks, and coordinating response resources while applying agency procedures and maintaining caller information.

The position emphasizes accurate typing, active listening, clear communication, and the ability to switch between tasks within a fast-paced environment.