Mission-Critical Public Safety Dispatcher

Public Safety Dispatch Network; Port Washington (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance program

Job summary

Public Safety Dispatch Network in North Bay is seeking dedicated Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. You will take calls, dispatch police and fire units, verify locations, and coordinate with agencies using CAD, radio, mapping, and telephone systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication, with the ability to switch between

Qualifications

• High school diploma or equivalent required; training expectations vary by service.
• Accurate typing, active listening and clear communication are essential.
• Ability to switch between tasks and follow agency procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant updates.
• Support interagency coordination and requests for assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD

Radio systems

Mapping software

Job description

Public Safety Dispatch Network in North Bay is seeking dedicated Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. You will take calls, dispatch police and fire units, verify locations, and coordinate with agencies using CAD, radio, mapping, and telephone systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication, with the ability to switch between