Public Safety Dispatcher: Fast-Paced, Impactful Work

National Public Safety Careers; Wells (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers seeks a Telecommunicator to process emergency and nonemergency public safety requests. You will verify locations, gather caller information, classify incidents, and coordinate resources using CAD, telephone, mapping, and radio systems.

Ideal candidates will demonstrate typing accuracy, active listening, clear communication, and the ability to switch between tasks while maintaining secure records and following procedures.

Qualifications

• High school diploma or GED required or equivalent.
• Typing accuracy, active listening, and clear communication essential.
• Ability to switch between tasks and manage multiple streams of information.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or GED

Tools

CAD systems

Telephone systems

Radio systems

Mapping software

Job description

National Public Safety Careers seeks a Telecommunicator to process emergency and nonemergency public safety requests. You will verify locations, gather caller information, classify incidents, and coordinate resources using CAD, telephone, mapping, and radio systems.

Ideal candidates will demonstrate typing accuracy, active listening, clear communication, and the ability to switch between tasks while maintaining secure records and following procedures.