Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Hammond (IN); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid leave

Employee assistance resources

Continuing education

Job summary

North Lake Public Safety is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, routing units, and maintaining incident records in a fast-paced environment.

Applicants should have a high school diploma or equivalent and may require public safety credentials. Training and certifications vary by agency, with overtime and shift rotations common.

Qualifications

• The position requires clear communication and ability to manage multiple radio channels.
• Experience in public safety dispatch is preferred but not always required.
• Credentials may include public safety telecommunicator or related certifications.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and hazards
• Prioritize and route calls according to approved responses
• Dispatch units and coordinate multi-agency incidents
• Monitor radio traffic and unit availability
• Provide caller instructions when trained and authorized
• Maintain incident records and support interagency communications
• Support pre-employment screenings and training as required

Education

High school diploma or equivalent

Job description

North Lake Public Safety is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, routing units, and maintaining incident records in a fast-paced environment.

Applicants should have a high school diploma or equivalent and may require public safety credentials. Training and certifications vary by agency, with overtime and shift rotations common.