Public Safety Dispatcher - CAD & Teletype Expert

Strategic Government Resources, Inc.; Harker Heights (TX); Sur place; USD 38 000 - 66 000; Plein temps

Résumé du poste

City of Harker Heights is seeking a qualified Dispatch/Record Clerk to receive non-emergency calls and enter data into the CAD system, ensuring accurate incident details and logs. The role supports police and fire dispatch operations, maintains records, and assists with reports and routine clerical tasks.

Candidates must be able to complete licensing academy requirements, pass the TCOLE exam, and participate in required training. Flexibility for shifts and overtime is expected.

Qualifications

• Typing test (40 wpm) required.
• High school diploma or equivalent.
• Free of alcohol or drug habits.
• Experience in public relations is helpful.

Responsabilités

• Receive non-emergency calls and enter information into the CAD; maintain contact with public and responders.
• Provide general support for dispatch operations including record-keeping, typing and filing.
• Answer maintenance emergencies on weekends and holidays.
• Handle walk-in complaints and route calls as needed.
• Maintain logs and develop reports; test and inspect equipment as required.

Connaissances

Typing 40 wpm

Maintain neat and orderly office

Formation

High school diploma or equivalent

Outils

Basic computer knowledge

Description du poste

City of Harker Heights is seeking a qualified Dispatch/Record Clerk to receive non-emergency calls and enter data into the CAD system, ensuring accurate incident details and logs. The role supports police and fire dispatch operations, maintains records, and assists with reports and routine clerical tasks.

Candidates must be able to complete licensing academy requirements, pass the TCOLE exam, and participate in required training. Flexibility for shifts and overtime is expected.