Public Safety Dispatcher: 24/7 Impactful Communications

Regional 911 Intake Solutions; Harper (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Harper, TX seeks Public Safety Dispatcher / Telecommunicator to manage calls and coordinate information flow between the public and emergency responders.

You will operate CAD, telephone, mapping, and radio systems, classify and prioritize requests, and maintain records while following agency procedures and confidentiality. Shifts may include nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening and clear communication essential.
• Ability to switch between tasks and follow procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Harper, TX seeks Public Safety Dispatcher / Telecommunicator to manage calls and coordinate information flow between the public and emergency responders.

You will operate CAD, telephone, mapping, and radio systems, classify and prioritize requests, and maintain records while following agency procedures and confidentiality. Shifts may include nights, weekends, and holidays.