Public Safety Dispatch Specialist

Black-Oak-Casino; California; On-site; USD 52,000 - 76,000; Full time

Job summary

Black-Oak-Casino is seeking a Public Safety Dispatcher to manage dispatch and non-gaming surveillance operations. You will coordinate responses to calls, attend shift handoffs, and ensure timely notifications for emergencies, while entering data into CAD and supporting officer activities.

Responsibilities include data-driven reporting, video reviews, and adherence to casino policies. The role requires strong communication, fast-paced performance under pressure, and proficiency with radios and

Qualifications

• Excellent communication skills required.
• Ability to type 30 words per minute.
• Must be able to read and comprehend documents such as rules and procedures.
• Able to multi-task, prioritize, and retain information communicated by radio, email, or phone.

Responsibilities

• Operates dispatch and surveillance equipment.
• Coordinates response to calls and emergency situations.
• Attends daily shift pass downs to facilitate information flow.
• Ensures proper notifications are made regarding emergencies.
• Enters accurate data into CAD systems.
• Develops reports from multiple data sources.
• Conducts video reviews and investigates incidents.
• Maintains knowledge of departmental policies and procedures.
• Assists Public Safety Officers as directed.

Skills

Communication

Typing 30 wpm

Reading/comprehension

Multitasking

Computer literacy

English proficiency

Education

High School Diploma or GED

Job description

Black-Oak-Casino is seeking a Public Safety Dispatcher to manage dispatch and non-gaming surveillance operations. You will coordinate responses to calls, attend shift handoffs, and ensure timely notifications for emergencies, while entering data into CAD and supporting officer activities.

Responsibilities include data-driven reporting, video reviews, and adherence to casino policies. The role requires strong communication, fast-paced performance under pressure, and proficiency with radios and