Emergency Communications Dispatcher — Security

Kickapoo Lucky Eagle Casino Hotel; Eagle Pass (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Kickapoo Lucky Eagle Casino Hotel is seeking a security-focused professional to manage emergency and non-emergency call delegation, incident reporting, and coordination with security teams. This role emphasizes rapid response, strict adherence to laws and casino policies, and protecting guest and team member safety.

Responsibilities include dispatching officers, maintaining logs, and ensuring regulatory compliance with federal and tribal requirements.

Qualifications

• Must have strong verbal and written communication in English.
• Ability to work independently with minimal supervision.
• Ability to respond quickly and accurately to security incidents.

Responsibilities

• Delegate incoming emergency and non-emergency calls to security personnel.
• Relay calls regarding incidents, medical emergencies, crimes and escorts.
• Dispatch security officers to locations as needed and monitor radio activity.

Skills

Independence

Communication

English fluency

Team coordination

Education

High School Diploma or GED

Some college (business/law enforcement)

Job description

Kickapoo Lucky Eagle Casino Hotel is seeking a security-focused professional to manage emergency and non-emergency call delegation, incident reporting, and coordination with security teams. This role emphasizes rapid response, strict adherence to laws and casino policies, and protecting guest and team member safety.

Responsibilities include dispatching officers, maintaining logs, and ensuring regulatory compliance with federal and tribal requirements.