Public Safety Dispatch Center Manager (24/7)

National Park Service; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The National Park Service in San Francisco manages a 24/7 communications center within the Dispatch Operations Center of the United States Park Police. You will lead daily operations, supervise dispatch staff, and contribute to strategic public safety initiatives.

The role emphasizes budgeting, establishing performance standards, and ensuring reliable 911 and PSAP support across the area. Interaction with regional bodies is part of the duties.

Qualifications

• Experience in supervising public safety dispatch staff and operations.
• Ability to develop and manage annual division budgets.
• Strong leadership and performance management skills.

Responsibilities

• Oversee daily operations of a communications center.
• Direct supervision of dispatch supervisors and dispatchers.
• Prepare the annual division budget and set performance standards.
• Review work and take corrective actions as needed.
• Engage with regional and national public safety communication initiatives.
• Recruitment and hiring of subordinate positions.

Skills

Public safety dispatch

Staff supervision

Operations management

Budget planning

Job description

The National Park Service in San Francisco manages a 24/7 communications center within the Dispatch Operations Center of the United States Park Police. You will lead daily operations, supervise dispatch staff, and contribute to strategic public safety initiatives.

The role emphasizes budgeting, establishing performance standards, and ensuring reliable 911 and PSAP support across the area. Interaction with regional bodies is part of the duties.