Public Safety Dispatcher - 24/7 Emergency Communications

National Park Service; Washington (District of Columbia); On-site; USD 56,000 - 82,000; Full time

Job summary

The National Park Service seeks a dedicated dispatcher to support the United States Park Police Services Division, Technical Services Branch. The role ensures reliable 24/7 communications, answers emergency and non-emergency calls, and provides critical law enforcement communications support to officers and the public.

Responsibilities include operating dispatch systems, coordinating EMS/air support when needed, querying criminal databases, and ensuring rapid, accurate response to incidents

Qualifications

• Experience in public safety communications or 911 dispatch.
• Familiar with NCIC/NLETS and national/state databases.
• Ability to operate complex dispatch systems and alarms.

Responsibilities

• Answer 911 and non-emergency calls for service.
• Coordinate dispatch for police, EMS, and helicopters.
• Monitor alarms and analyze security events.
• Assist law enforcement with investigations and data checks.

Skills

Emergency dispatch

Public safety comms

NCIC/NLETS knowledge

System troubleshooting

Alarm system monitoring

Job description

The National Park Service seeks a dedicated dispatcher to support the United States Park Police Services Division, Technical Services Branch. The role ensures reliable 24/7 communications, answers emergency and non-emergency calls, and provides critical law enforcement communications support to officers and the public.

Responsibilities include operating dispatch systems, coordinating EMS/air support when needed, querying criminal databases, and ensuring rapid, accurate response to incidents