Public Safety Communications Specialist (24/7)

The Chronicle Of Higher Education, Inc.; Chantilly (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. in Fairfax, VA, is seeking an Emergency Coordinator to join the University Police Department.

This role is essential/Designated and requires availability for a 24/7 schedule including nights, weekends, and holidays to support public safety operations. Responsibilities include first-responder care coordination, call triage, dispatch, maintaining CAD/RMS records, and ensuring compliance with FOIA and CJIS policies.

Qualifications

• High school diploma or equivalent.
• Experience in operation of computers including Windows and varied software applications.
• Experience working with the public and handling emergency communications.
• Knowledge of emergency communication concepts and procedures.
• Ability to obtain NCIC/VCIN certification and adhere to CJIS policies.

Responsibilities

• Provides first responder care and coordinates public safety responses.
• Triages calls, manages dispatch, and creates records in CAD/RMS.
• Maintains familiarity with jurisdiction geography and 24/7 operations.
• Monitors alarms, CCTV, and security systems; coordinates with responders.
• Ensures compliance with FOIA and university policies; maintains logs.

Skills

Emergency communications

Public safety coordination

Multitasking

Communication skills

Decision making

Teamwork

Problem solving

Radio dispatch

Critical thinking

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

CAD/RMS

NCIC/VCIN access

Windows OS / varied software

Job description

The Chronicle Of Higher Education, Inc. in Fairfax, VA, is seeking an Emergency Coordinator to join the University Police Department.

This role is essential/Designated and requires availability for a 24/7 schedule including nights, weekends, and holidays to support public safety operations. Responsibilities include first-responder care coordination, call triage, dispatch, maintaining CAD/RMS records, and ensuring compliance with FOIA and CJIS policies.