24/7 Emergency Communications Dispatcher

US National Park Service; San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

The US National Park Service is seeking a proficient dispatcher to join its Field Operations Division. This role ensures effective telecommunications to law enforcement, public safety agencies, and the public, answering 911 and non-emergency calls 24/7.

Qualified applicants will have experience in fast-paced environments, the ability to operate multiple telephones, radios, and computer systems, and the capacity to input caller information into dispatch software.

Qualifications

• Experience in a high-pace environment with quick decision-making.
• Ability to operate multi-line telephones, computers, or radio equipment.
• Ability to collect and input information from callers into a computer system.

Responsibilities

• Answer 911 and non-emergency calls for service and provide full law enforcement communications.
• Operate public safety dispatch systems and related computer equipment.
• Disseminate information during emergencies to appropriate agencies and personnel.

Skills

Customer service

Telephony & radio ops

Data entry

Tools

NCIC

NLETS

CLETS

CAD systems

Job description

The US National Park Service is seeking a proficient dispatcher to join its Field Operations Division. This role ensures effective telecommunications to law enforcement, public safety agencies, and the public, answering 911 and non-emergency calls 24/7.

Qualified applicants will have experience in fast-paced environments, the ability to operate multiple telephones, radios, and computer systems, and the capacity to input caller information into dispatch software.