Public Safety Clerk & Transcription Specialist

Kalamazoo County; Kalamazoo (MI); On-site; USD 26,000 - 36,000; Full time

Job summary

Kalamazoo County Sheriff's Office is seeking a clerical assistant to provide reception and information services. The role includes transcribing reports and forms with a 60 wpm speed, handling calls, coordinating with staff and agencies, and maintaining records.

Public-facing duties and confidentiality are essential. Minimum qualifications include a high school diploma with two years of college coursework, plus clerical experience.

Qualifications

• High school diploma required, plus two (2) additional years of college coursework.
• One year of receptionist or clerical experience is desired.
• Must possess exceptional office skills, including proficiency in Microsoft Office Suite (Word and Excel), strong computer literacy, and keyboarding skills (minimum typing speed of 60 wpm).
• Experience accurately transcribing using standard transcription equipment.
• Knowledge of basic bookkeeping and accounting.
• Ability to maintain confidentiality
• Must pass a thorough background investigation and drug screen.
• Preference will be given to candidates with prior experience in criminal justice, law enforcement, or the legal field.

Responsibilities

• Transcribe reports, forms, and correspondence (Minimum 60 wpm required).
• Answer incoming calls, provide information, or direct callers to appropriate personnel.
• Coordinate information with staff and other government agencies.
• Maintain and update various records and information systems.
• Greet and correspond with the public and public offices.
• Perform related duties as assigned.

Skills

Typing 60 wpm

Microsoft Office

Transcription

Confidentiality

Keyboarding

Customer service

Education

High school diploma

Two years college coursework

Tools

Transcription equipment

Microsoft Word

Microsoft Excel

Job description

Kalamazoo County Sheriff's Office is seeking a clerical assistant to provide reception and information services. The role includes transcribing reports and forms with a 60 wpm speed, handling calls, coordinating with staff and agencies, and maintaining records.

Public-facing duties and confidentiality are essential. Minimum qualifications include a high school diploma with two years of college coursework, plus clerical experience.