Code & Records Clerk - Data Entry & Customer Service

City of Kalamazoo, MI; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Kalamazoo is seeking a versatile administrative assistant for the Community Planning and Economic Development department. You will handle customer service at the counter or by phone, secretarial tasks, and varied data entry duties to support daily operations.

The role encompasses data management, permit processing, scheduling, filing, and coordination with inspectors and staff to ensure timely and accurate reporting.

Qualifications

• Completion of secretarial science courses and at least two years' secretarial-record-keeping or office experience.
• Typing and data entry skills; high school diploma or equivalent.

Responsibilities

• Assist the public by phone or at the front counter; perform receptionist duties.
• Process permit payments and schedule meetings.
• Enter, route, and update data for code enforcement; compile data for reports.
• Maintain detailed computerized files and records; monitor progress in databases.
• Schedule appointments and inspections; assist with mailings and filing.
• Proofread data entries and documents for accuracy.
• Operate office equipment; manage central files and mail distribution.
• Monitor and replenish office supplies.

Skills

Business English

Office procedures

Data entry

Typing speed

Communication skills

Education

Secretarial science education

High school diploma

Job description

The City of Kalamazoo is seeking a versatile administrative assistant for the Community Planning and Economic Development department. You will handle customer service at the counter or by phone, secretarial tasks, and varied data entry duties to support daily operations.

The role encompasses data management, permit processing, scheduling, filing, and coordination with inspectors and staff to ensure timely and accurate reporting.