Public Permits & Records Specialist

City of Katy; Katy (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

City of Katy, Texas, is seeking a dedicated Permit Clerk to process permit applications, collect payments, and provide courteous customer service to residents and contractors. You will handle clerical tasks, maintain records, and support the permitting operations while ensuring accuracy and confidentiality.

The role requires a high school diploma and at least two years of customer service or clerical experience, preferably in a municipal setting.

Qualifications

• High school diploma or equivalent; and
• Two (2) years of customer service or clerical experience, preferably in a municipal government environment; or
• An equivalent combination of education, training, and experience.

Responsibilities

• Greets and assists customers in person and by telephone; routes calls and answers inquiries.
• Accepts, reviews, and processes permit applications and related documentation.
• Stamps plans and assists with coordination of plan review activities.
• Schedules pre-construction meetings and distributes correspondence as needed.
• Receives and records payments, balances cash receipts, and prepares bank deposits.

Skills

PC skills

Data entry

Cash handling

Customer service

Communication

Organization

Filing

Education

High school diploma or equivalent

2+ years customer service/clerical experience

Equivalency acceptable

Tools

MS Office

Job description

City of Katy, Texas, is seeking a dedicated Permit Clerk to process permit applications, collect payments, and provide courteous customer service to residents and contractors. You will handle clerical tasks, maintain records, and support the permitting operations while ensuring accuracy and confidentiality.

The role requires a high school diploma and at least two years of customer service or clerical experience, preferably in a municipal setting.