Civic Permits Specialist — Clerical & Customer Service

City of Katy; Katy (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

The City of Katy is seeking a Permit Clerk to join our team and provide professional, courteous service to residents, contractors, and other customers. The Permit Clerk accepts and processes permit applications and payments while performing a variety of clerical, administrative, and customer service duties in support of the City's permitting operations.

The position requires handling payments, maintaining records, and ensuring compliance with city procedures.

Qualifications

• High school diploma or equivalent required.
• 2 years of customer service or clerical experience, preferably in municipal gov.
• Equivalents allowed: education/training/experience mix.

Responsibilities

• Greet and assist customers in person or by phone; route inquiries.
• Review and process permit applications and related docs.
• Maintain and file permit records and related materials.
• Handle payments; balance cash receipts and prepare deposits.
• Schedule meetings and coordinate plan reviews and notices.
• Maintain confidentiality of customer, permit, and financial information.

Skills

Customer service

Data entry

Cash handling

Recordkeeping

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The City of Katy is seeking a Permit Clerk to join our team and provide professional, courteous service to residents, contractors, and other customers. The Permit Clerk accepts and processes permit applications and payments while performing a variety of clerical, administrative, and customer service duties in support of the City's permitting operations.

The position requires handling payments, maintaining records, and ensuring compliance with city procedures.