Public Permits Clerk

cityofkaty; Katy (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

City of Katy seeks a dedicated Permit Clerk to join our municipal team. The role involves processing permit applications, handling payments, and delivering courteous customer service to residents and contractors. You will maintain records, coordinate plan reviews, and provide essential clerical support in a busy public-facing environment.

The position requires strong data entry, cash handling, and organizational skills, with attention to confidentiality and accuracy in all transactions.

Qualifications

• High school diploma or equivalent required.
• Two years of customer service or clerical experience preferred.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Greet and assist customers in person and by phone, routing calls as needed.
• Accept, review, and process permit applications and related documentation.
• Receive and record payments, balance daily cash, and prepare deposits.
• Maintain permit records and ensure public supply of applications and materials.
• Maintain confidentiality of customer, permit, and financial information.

Skills

Customer service

Data entry

Cash handling

Recordkeeping

Communication

Organizational skills

Public service

Education

High school diploma or equivalent

Two years customer service or clerical experience

Equivalent combination of education, training, and experience

Job description

City of Katy seeks a dedicated Permit Clerk to join our municipal team. The role involves processing permit applications, handling payments, and delivering courteous customer service to residents and contractors. You will maintain records, coordinate plan reviews, and provide essential clerical support in a busy public-facing environment.

The position requires strong data entry, cash handling, and organizational skills, with attention to confidentiality and accuracy in all transactions.