Permits Desk Specialist - Customer-Facing Cashier

Kinsley Power Systems; Cambridge (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Paid time off

Public transit benefits

Job summary

Kinsley Power Systems is seeking a cashier within the Street Occupancy Permit unit of the Department of Transportation. The role handles permit reviews, payments, and customer inquiries in a public-facing setting, requiring reliability and punctuality.

Key tasks include reviewing applications, collecting fees, balancing receipts, and providing accurate information to applicants. This position emphasizes professional communication and adherence to city regulations.

Qualifications

• Experience with cash handling and payment processing.
• Ability to communicate with a diverse range of people in person, by email, and by phone.
• Proficiency with Microsoft Word, Outlook, and Excel.
• High school diploma or equivalent; Associate degree preferred.
• Ability to work with limited direct supervision and manage time effectively.

Responsibilities

• Staffs the permit desk and assists individuals professionally.
• Reviews permit applications for completeness and accuracy; follows up with applicants.
• Collects permit fees and balances daily receipts; prepares reports.
• Responds to phone calls, emails, and inquiries about permits and city regulations.
• Supports special events tasks and coordinates with event organizers.

Skills

Customer service

Cash handling

Time management

Public interaction

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Data systems

Job description

Kinsley Power Systems is seeking a cashier within the Street Occupancy Permit unit of the Department of Transportation. The role handles permit reviews, payments, and customer inquiries in a public-facing setting, requiring reliability and punctuality.

Key tasks include reviewing applications, collecting fees, balancing receipts, and providing accurate information to applicants. This position emphasizes professional communication and adherence to city regulations.