Public Library Services Specialist

Akron-Summit-County-Public-Library; Uniontown (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

Akron-Summit County Public Library is hiring a Public Services Assistant II at the Green Branch in Uniontown, OH. This full-time role (37.5 hours weekly) includes evenings and Saturdays with Sundays at downtown Akron.

You will assist customers at the service desk, help with reference questions, guide use of library materials and technology, and maintain shelves and clerical routines. A welcoming, customer-focused approach is essential.

Qualifications

• High school diploma or equivalent. Some college coursework preferred.
• Knowledge of library materials, programs, and services.
• Ability to use a computer and library systems.

Responsibilities

• Greet customers at the service desk and assist with materials selection.
• Answer reference questions and direct patrons to appropriate divisions.
• Assist patrons with library technology and databases; provide instruction.
• Maintain order, perform clerical tasks, and manage shelves and stock.
• Handle opening/closing routines and other duties as assigned.

Skills

Customer service

Communication

Reference skills

Basic computer skills

Education

High school diploma

Some college coursework

Associate's degree

Job description

Akron-Summit County Public Library is hiring a Public Services Assistant II at the Green Branch in Uniontown, OH. This full-time role (37.5 hours weekly) includes evenings and Saturdays with Sundays at downtown Akron.

You will assist customers at the service desk, help with reference questions, guide use of library materials and technology, and maintain shelves and clerical routines. A welcoming, customer-focused approach is essential.