Public IT & Network Technician — Helpdesk & Systems Support

City-of-Boca-Raton,-Fl

Boca Raton (FL)

On-site

USD 42,000 - 54,000

Full time

5 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

The City of Boca Raton is seeking a P/C Network Technician to provide frontline IT support for city equipment. You will respond to helpdesk tickets, troubleshoot hardware, install software, perform password resets, and maintain system uptime while communicating clearly with users.

Qualifications include an associate or technical degree in a related field, Windows OS experience, and a willingness to work a flexible schedule. Florida driver’s license is required.

Qualifications

  • Must have an associate degree or 1 year of work experience supporting Windows operating systems and 1 year of end-user support on an enterprise level
  • Knowledge of Windows operating systems and Microsoft Office products
  • Strong written and verbal communication skills for non-technical audiences
  • Ability to organize data, manage multiple tasks, and meet deadlines
  • Willingness to work a flexible schedule including evenings or weekends as needed

Responsibilities

  • Responds to helpdesk tickets for computer hardware and printing problems
  • Installs or configures software on computers and laptops
  • Performs password resets and software upgrades
  • Disseminates documentation to assist users
  • Identifies issues and provides resolutions
  • Monitors system activity to minimize downtime
  • Performs related duties as assigned

Skills

Windows OS
Office software
Backup software
Classroom equipment setup
Written communication
Verbal communication
Data organization
Task management
Flexible schedule
Public sector experience

Education

Associate degree in Computer Science or related field
Technical degree in CS or related field
State of Florida Class E driver’s license

Tools

Enterprise backup software

Job description

The City of Boca Raton is seeking a P/C Network Technician to provide frontline IT support for city equipment. You will respond to helpdesk tickets, troubleshoot hardware, install software, perform password resets, and maintain system uptime while communicating clearly with users.

Qualifications include an associate or technical degree in a related field, Windows OS experience, and a willingness to work a flexible schedule. Florida driver’s license is required.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Public IT & Network Technician — Impactful City Role
Public IT & Network Technician — Impactful City Role

City of Boca Raton • Boca Raton (FL)

On-site
USD 42,000 - 60,000
PC / Network Technician - Part Time
PC / Network Technician - Part Time

City of Boca Raton • Boca Raton (FL)

On-site
USD 42,000 - 60,000
PC / Network Technician - Part Time
PC / Network Technician - Part Time

City-of-Boca-Raton,-Fl • Boca Raton (FL)

On-site
USD 42,000 - 54,000
IT Systems & Network Support Specialist
IT Systems & Network Support Specialist

Hialeahfl • Town of Florida (NY)

On-site
USD 41,000 - 80,000
IT Systems Technician — Helpdesk & Network Support
IT Systems Technician — Helpdesk & Network Support

COH City Of Hialeah • United States

On-site
USD 40,000 - 80,000
Part-Time Help Desk Technician — IT Support for Residents
Part-Time Help Desk Technician — IT Support for Residents

Sinai Residences of Boca Raton • Boca Raton (FL)

On-site
USD 25,000 - 36,000
Remote IT Help Desk Technician (Entry Level)
Remote IT Help Desk Technician (Entry Level)

Powernet • Town of Florida (NY)

Hybrid
USD 45,000 - 55,000
PTO 5 weeks
Remote work
Anniversary gift
+4
IT Technician
IT Technician

ADP, Inc. • West Palm Beach (FL)

On-site
USD 20,000 - 25,000
IT Technician
IT Technician

NeuroBehavioral Hospitals • West Palm Beach (FL)

On-site
USD 20,000 - 25,000
IT Support Technician: Desktop, AV & Remote Help
IT Support Technician: Desktop, AV & Remote Help

Smart Tech Skills LLC • Tallahassee (FL)

On-site
USD 40,000 - 52,000
Competitive salary