Public Health CSR: Make an Impact in a Fast-Paced Clinic

Georgia Department of Public Health (GA); Savannah (GA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

13 Paid Holidays

Vacation & Sick Leave

Job summary

Georgia Department of Public Health - Coastal Health District in Savannah seeks dedicated Customer Service Representatives to provide front-line support in a busy clinic environment. The role requires courteous patient interaction, data entry, and adherence to program policies.

Starting salaries range from $31,861 to $38,220 depending on CSR level. Benefits include health and dental insurance, retirement plans, paid holidays, and generous leave.

Qualifications

• High school diploma or GED and 12 months of customer service experience.
• Preferred: WIC program experience or public health exposure.
• One or more years clerical/office assistant in medical setting.
• Able to communicate in English/Spanish.
• Fast-paced environment; strong computer skills including data entry.

Responsibilities

• Provides helpful, efficient, customer service to each client in a respectful and compassionate manner
• Interviews clients to obtain information according to program policies/procedures and provides confidentiality at all times
• Enters data quickly, accurately and efficiently with minimal errors.
• Processes client's needs and requests according to policy
• Schedules appointments according to procedures
• Initiates, maintains and updates client charts in accordance with clinic needs.
• Attends staff meetings and training necessary to perform job effectively.
• Provides other customer service and clerical support duties to clinic as necessary

Skills

Customer service

Data entry

Microsoft Office

Bilingual English/Spanish

Clerical skills

Education

High school diploma or GED

Job description

Georgia Department of Public Health - Coastal Health District in Savannah seeks dedicated Customer Service Representatives to provide front-line support in a busy clinic environment. The role requires courteous patient interaction, data entry, and adherence to program policies.

Starting salaries range from $31,861 to $38,220 depending on CSR level. Benefits include health and dental insurance, retirement plans, paid holidays, and generous leave.