Public Health Customer Service Rep — Flexible Schedule

DeKalb Public Health (GA); Georgia; Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

13 Paid Holidays

3 Weeks Annual Leave

3 Weeks Sick Leave

Flexible Schedules within core hours (

Pension Plan

Employer 401K Match

Payroll Deductible Health Benefits

Payroll Deductible Flex Benefits

Flexible Spending Accounts

Worksite Wellness

Diverse Workforce

Opportunities for Growth

Hybrid teleworking option after Prob.

Job summary

DeKalb Public Health (GA) seeks a Customer Service Representative to assist the public and internal customers with information, transactions, and guidance. The role emphasizes accuracy, professionalism, and confidentiality within the East Health Center division of DeKalb County.

The position offers a full-time salaried schedule with generous benefits and a hybrid teleworking option after probation, located at Richardson Health Center in DeKalb County, GA.

Qualifications

• High school diploma or GED required with two years of customer service experience, or one year at entry level GST120 or equivalent.

Responsibilities

• Provide accurate and timely information to the public and internal customers.
• Respond to inquiries by telephone, in person, or electronic channels and guide customers to solutions.
• Maintain records, verify documents, and support departmental operations.

Skills

Communication

Customer service

Education

High school diploma or GED

Job description

DeKalb Public Health (GA) seeks a Customer Service Representative to assist the public and internal customers with information, transactions, and guidance. The role emphasizes accuracy, professionalism, and confidentiality within the East Health Center division of DeKalb County.

The position offers a full-time salaried schedule with generous benefits and a hybrid teleworking option after probation, located at Richardson Health Center in DeKalb County, GA.