Public Health Clerk: Customer Service & Data Entry

Georgia Department of Public Health (GA); Brunswick (GA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

13 Paid Holidays

Generous Leave Package

Employees Retirement System

Health Insurance

Dental Insurance

Vision Insurance

Health Care Spending Account

Dependent Care Spending Account

Life Insurance

Zusammenfassung

The Georgia Department of Public Health is seeking a front-line clerical associate to provide customer service and support in a busy health department setting. You will handle inquiries, schedule appointments, and maintain client charts, while ensuring data accuracy and confidentiality.

You should have a high school diploma or GED and at least 12 months of experience handling customer questions and requests.

Qualifikationen

• High school diploma or GED and 12 months of customer service experience.
• Strong computer skills including Microsoft Office and data entry.
• Ability to communicate and translate English/Spanish.

Aufgaben

• Provides helpful, efficient, customer service to each client in a respectful and compassionate manner
• Interviews clients to obtain information according to program policies/procedures and provides confidentiality at all times
• Enters data quickly, accurately and efficiently with minimal errors.
• Processes client's needs and requests according to policy
• Schedules appointments according to procedures
• Initiates, maintains and updates client charts in accordance with clinic needs.
• Attends staff meetings and training necessary to perform job effectively.
• Provides other customer service and clerical support duties to clinic as necessary

Kenntnisse

Customer service

Data entry

Microsoft Office

Bilingual English/Spanish

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

The Georgia Department of Public Health is seeking a front-line clerical associate to provide customer service and support in a busy health department setting. You will handle inquiries, schedule appointments, and maintain client charts, while ensuring data accuracy and confidentiality.

You should have a high school diploma or GED and at least 12 months of experience handling customer questions and requests.