Bilingual Public Health Clerk

Georgia Department of Public Health; Brunswick (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

13 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Job summary

Georgia Department of Public Health is seeking a frontline clerical/customer service professional for the Coastal Health District. The role involves assisting clients, gathering information per program policies, and maintaining client records in a fast-paced clinic environment.

Qualifications include a high school diploma or GED and at least 12 months of experience handling customer questions. Bilingual English/Spanish skills are a plus. Benefits include a comprehensive package and paid holidays.

Qualifications

• High school diploma or GED with 12 months of experience handling customer questions or requests.
• Able to work in a fast-paced environment and provide information with confidentiality.
• Strong computer skills and ability to use various software programs.

Responsibilities

• Provide helpful, efficient customer service to each client with respect and compassion.
• Interview clients to obtain information per program policies and maintain confidentiality.
• Enter data quickly and accurately with minimal errors.
• Process client needs and requests according to policy.
• Schedule appointments per procedures.
• Maintain and update client charts as clinic needs dictate.
• Attend staff meetings and training to perform job effectively.
• Perform other clerical duties to support the clinic as needed.

Skills

Customer service

Data entry

Microsoft Office

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Georgia Department of Public Health is seeking a frontline clerical/customer service professional for the Coastal Health District. The role involves assisting clients, gathering information per program policies, and maintaining client records in a fast-paced clinic environment.

Qualifications include a high school diploma or GED and at least 12 months of experience handling customer questions. Bilingual English/Spanish skills are a plus. Benefits include a comprehensive package and paid holidays.