Public Health CSR: Patient Services & Admin Support

Georgia Department of Public Health (GA); Savannah (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

13 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K/457 Plans

Employee Assistance Program

Tuition Assistance

Job summary

Georgia Department of Public Health Coastal Health District is seeking an administrative support specialist to assist the Chest Clinic team. You will answer calls and emails, schedule appointments, check patients in and out, and maintain clinic flow while processing referrals.

The role requires a high school diploma or GED and at least 1 year of customer service experience; healthcare experience is a plus. This is a full-time, on-site position with strong HIPAA adherence and team collaboration.

Qualifications

• High school diploma or GED required.
• 1 year of experience handling customer questions or providing information preferred.
• Experience in a clinical or healthcare setting is a plus.

Responsibilities

• Answer telephones and emails, schedule appointments, check patients in/out.
• Maintain clinic flow and process referrals.
• Enter data into electronic health records and process payments.
• Verify insurance and track outstanding balances; resolve customer complaints.
• Draft documentation or reports; maintain HIPAA privacy and security standards.
• Attend staff meetings and training; assist with emergencies when needed.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Georgia Department of Public Health Coastal Health District is seeking an administrative support specialist to assist the Chest Clinic team. You will answer calls and emails, schedule appointments, check patients in and out, and maintain clinic flow while processing referrals.

The role requires a high school diploma or GED and at least 1 year of customer service experience; healthcare experience is a plus. This is a full-time, on-site position with strong HIPAA adherence and team collaboration.