Public Benefits Quality Control Auditor

State of Nebraska; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

State of Nebraska in Omaha is seeking a Quality Control Specialist to audit SNAP, Medicaid, and other public assistance programs. You will review case records, interview households, and verify required documents to ensure eligibility accuracy and compliance.

The role emphasizes attention to detail, strong written and verbal communication, and the ability to work independently to meet strict timelines and reporting requirements.

Qualifications

• Bachelor’s degree in business, human services, or related field with two years of experience determining or reviewing public assistance eligibility; or six years of relevant experience.
• Any equivalent combination of education and experience will be considered.
• Knowledge of program policy and eligibility requirements (Child Support programs) is preferred.

Responsibilities

• Conduct Quality Control reviews of SNAP cases to determine eligibility and benefit accuracy.
• Review case records, interview households, and obtain verifications to validate eligibility.
• Analyze and apply program policy, identify errors, and document findings with case support.
• Complete reviews accurately within federal/state timelines and update tracking systems.

Skills

Attention to detail

Oral communication

Written communication

Time management

Independent work

Policy interpretation

Education

Bachelor’s degree in business/human services or related field

Job description

State of Nebraska in Omaha is seeking a Quality Control Specialist to audit SNAP, Medicaid, and other public assistance programs. You will review case records, interview households, and verify required documents to ensure eligibility accuracy and compliance.

The role emphasizes attention to detail, strong written and verbal communication, and the ability to work independently to meet strict timelines and reporting requirements.