Office Specialist - Medicaid & Public Assistance (Flexible Schedules)

State of Nebraska; Omaha (NE); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Tuition Reimbursement

13 Paid Holidays

Flexible Schedules

Job summary

State of Nebraska, Department of Health and Human Services in Omaha seeks an Office Specialist to support clerical duties, compile documents, and monitor case status in Medicaid & Long-Term Care and Economic Assistance programs.

You will help ensure accuracy, assist with information requests, and support supervisors in decision making. This role emphasizes customer service, attention to detail, and teamwork in a public-facing environment.

Qualifications

• Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment.
• Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Responsibilities

• Process Medicaid & Long-Term Care and Economic Assistance applications within federal timeframes.
• Review applications to ensure accuracy and completeness, close duplicates, merge cases when needed.
• Maintain and update case information in the state system for efficient case progression.

Skills

Customer service

Administrative/office support

Research

Education

Administrative/office support coursework

Tools

Personal computers

Office equipment

Job description

State of Nebraska, Department of Health and Human Services in Omaha seeks an Office Specialist to support clerical duties, compile documents, and monitor case status in Medicaid & Long-Term Care and Economic Assistance programs.

You will help ensure accuracy, assist with information requests, and support supervisors in decision making. This role emphasizes customer service, attention to detail, and teamwork in a public-facing environment.