Office Specialist - Omaha

son; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition Reimbursement

13 Paid Holidays

156% retirement match on plan

Flexible Schedules

Generous Leave

Career Development

Job summary

The State of Nebraska, Department of Health and Human Services, is seeking an Office Specialist in Omaha, NE. The role supports clerical tasks, document accuracy, and information processing for the Division of Medicaid & Long-Term Care and Economic Assistance.

You will handle case information, assist with referrals, and help case managers by building accurate records. A customer-service mindset and attention to detail are essential.

Qualifications

• Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency.
• OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Responsibilities

• Meeting federal time frames related to the processing of Medicaid & Long-Term Care and Economic Assistance applications and public assistance referrals.
• Reviews applications/referrals to ensure they are appropriate, closes duplicate cases, and facilitates the merging of duplicate persons/cases.
• Utilizing the state computer system to keep case information current.
• Building accurate cases which allow case managers to move efficiently to the next phase of Medicaid & Long-Term Care and Economic Assistance applications.
• Assisting with clerical duties.
• Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and process requests or transactions, and/or to provide the supervisor or other employees with information for making decisions.

Skills

Customer service

Attention to detail

Communication

Education

Administrative/office training

Tools

Personal computers

Office equipment

Job description

The work we do matters!

Location: Omaha, NE

Hiring Rate: $17.642

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-23-2026

Job Description

The State of Nebraska, Department of Health and Human Services is seeking an Office Specialist. This position assists with clerical duties, compiles and checks documents, records, and reports to confirm accuracy and completeness, monitors the status of information, processes requests or transactions, and provides the supervisor or other employees with information for making decisions for the Division of Medicaid & Long-Term Care and Economic Assistance.

Are you a dynamic individual with excellent customer service skills, have an attention to detail, and a desire to help others. If so, WE NEED YOU! "You have the passion; we have the opportunities - let's make a difference for Nebraskans!"

What we can offer you

• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match on first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization
• Flexible Schedules

Job duties

• Meeting federal time frames related to the processing of Medicaid & Long-Term Care and Economic Assistance applications and public assistance referrals.
• Reviews applications/referrals to ensure they are appropriate, closes duplicate cases, and facilitates the merging of duplicate persons/cases.
• Utilizing the state computer system to keep case information current.
• Building accurate cases which allow case managers to move efficiently to the next phase of Medicaid & Long-Term Care and Economic Assistance applications.
• Assisting with clerical duties.
• Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and process requests or transactions, and/or to provide the supervisor or other employees with information for making decisions.

Requirements / Qualifications

Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Knowledge, Skills and Abilities

• Knowledge of:
  • The program-administrative work assigned to the position.
  • Sources of information pertinent to the assigned work.
  • The principles and practices of record keeping.
• Ability to:
  • Formulate and recommend alternative courses of action to meet agency and operational goals and objectives.
  • Communicate in person and by telephone, computer, email, or correspondence to exchange information and ideas.
  • Summarize technical data and results of research and monitoring activities into reports.
  • Understand and apply instructions and program-administrative policies and directives.
  • Implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities.
  • Learn the organizational structure, mission, and activities of the employing agency.
  • Learn agency policies and procedures pertinent to the work assigned.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.