Clerical Specialist – Medicaid & Long-Term Care, Flexible

son; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition Reimbursement

13 Paid Holidays

156% retirement match on plan

Flexible Schedules

Generous Leave

Career Development

Job summary

The State of Nebraska, Department of Health and Human Services, is seeking an Office Specialist in Omaha, NE. The role supports clerical tasks, document accuracy, and information processing for the Division of Medicaid & Long-Term Care and Economic Assistance.

You will handle case information, assist with referrals, and help case managers by building accurate records. A customer-service mindset and attention to detail are essential.

Qualifications

• Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency.
• OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Responsibilities

• Meeting federal time frames related to the processing of Medicaid & Long-Term Care and Economic Assistance applications and public assistance referrals.
• Reviews applications/referrals to ensure they are appropriate, closes duplicate cases, and facilitates the merging of duplicate persons/cases.
• Utilizing the state computer system to keep case information current.
• Building accurate cases which allow case managers to move efficiently to the next phase of Medicaid & Long-Term Care and Economic Assistance applications.
• Assisting with clerical duties.
• Compiling and checking documents, records, and reports to confirm accuracy, completeness, and status of information and process requests or transactions, and/or to provide the supervisor or other employees with information for making decisions.

Skills

Customer service

Attention to detail

Communication

Education

Administrative/office training

Tools

Personal computers

Office equipment

Job description

The State of Nebraska, Department of Health and Human Services, is seeking an Office Specialist in Omaha, NE. The role supports clerical tasks, document accuracy, and information processing for the Division of Medicaid & Long-Term Care and Economic Assistance.

You will handle case information, assist with referrals, and help case managers by building accurate records. A customer-service mindset and attention to detail are essential.