Public Benefits Eligibility Specialist (Part-Time)

Commonwealth of VA Careers; Williamsburg (VA); On-site; USD 28,000 - 29,000; Part time

Job summary

Commonwealth of VA Careers in Virginia is seeking a Benefits Programs Assistant to perform eligibility functions for SNAP, Medicaid, TANF, Child Care, Energy Assistance and Auxiliary Grants under the close supervision of Benefits team members.

The position handles intakes, reviews, referrals, data entry, scans, system searches and customer inquiries, with focus on accuracy, compliance, and helping clients access the appropriate services. A Virginia driver’s license is preferred.

Qualifications

• High School Diploma or equivalent.
• Bachelor’s degree from an accredited college or university is preferred.
• Experience with VDSS electronic case management system and search tools is a plus.

Responsibilities

• Interviews individuals for assistance and determines continuing eligibility.
• Explains benefit programs and assesses needs to determine eligibility and assistance.
• Manages documentation, scanning, and data integrity; conducts system searches.

Skills

Communication skills

Customer service

Attention to detail

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

VDSS system

Job description

Commonwealth of VA Careers in Virginia is seeking a Benefits Programs Assistant to perform eligibility functions for SNAP, Medicaid, TANF, Child Care, Energy Assistance and Auxiliary Grants under the close supervision of Benefits team members.

The position handles intakes, reviews, referrals, data entry, scans, system searches and customer inquiries, with focus on accuracy, compliance, and helping clients access the appropriate services. A Virginia driver’s license is preferred.