Benefit Programs Specialist II - Eligibility & Impact

Virginia-Department-of-Social-Service; Waynesboro (VA); On-site; USD 38,000 - 60,000; Full time

Job summary

Virginia Department of Social Services is seeking a Benefits Programs Specialist II to determine and re‑determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other public benefits. The role requires independent judgment and thorough interviewing, data collection, and verification to support accurate determinations while complying with state and federal regulations.

You will conduct interviews, verify information, explain program options, and coordinate with partner

Qualifications

• High school diploma with experience in benefit programs or related human services.
• Experience with financial or public assistance programs preferred.
• Spanish bilingual skills encouraged.

Responsibilities

• Determine and re‑determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other benefits.
• Conduct interviews to collect and verify required information.
• Explain available programs and eligibility decisions to clients clearly.
• Assess needs, document data, and coordinate with partner agencies.
• Maintain case records and comply with state/federal regulations.

Skills

Computer skills

Education

High school diploma

Spanish language skills

Job description

Virginia Department of Social Services is seeking a Benefits Programs Specialist II to determine and re‑determine eligibility for TANF, SNAP, Medical Assistance, Energy Assistance, and other public benefits. The role requires independent judgment and thorough interviewing, data collection, and verification to support accurate determinations while complying with state and federal regulations.

You will conduct interviews, verify information, explain program options, and coordinate with partner