Public Benefits Eligibility Specialist I

My Florida CFO; Quincy (FL); On-site; USD 33,000 - 40,000; Full time

Job summary

The Department of Children and Families is seeking an Eligibility Specialist I in Florida to determine applicant and recipient eligibility for Food Assistance, Medicaid, and Cash Assistance. The role emphasizes accurate data entry, regulatory compliance, and timely processing within a high-volume environment.

Candidates should have strong interviewing and communication skills, a relevant associate degree or equivalent experience, and be prepared for an 8–12 week training program.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8 - 12-week mandatory training course.

Responsibilities

• Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Determining program eligibility in accordance with current regulations using a computer-based eligibility system.
• Managing an electronic caseload that varies based on community needs, ensuring that accuracy remains and cases are processed within required time frames.
• Documenting all communications and contacts with clients.

Skills

Interviewing

Data entry

Communication skills

Regulations knowledge

Education

Associate degree

60 sem hours

Job description

The Department of Children and Families is seeking an Eligibility Specialist I in Florida to determine applicant and recipient eligibility for Food Assistance, Medicaid, and Cash Assistance. The role emphasizes accurate data entry, regulatory compliance, and timely processing within a high-volume environment.

Candidates should have strong interviewing and communication skills, a relevant associate degree or equivalent experience, and be prepared for an 8–12 week training program.