Public Benefits Eligibility Specialist

State-of-Missour; Salem (MO); Presencial; USD 36.000 - 60.000; Jornada completa

Descripción de la vacante

The State of Missouri's Family Support Division in Salem is seeking a Benefit Program Technician to determine initial and continuing eligibility for food, medical, financial, and nutritional assistance. You will interview clients in person and by phone and prepare summaries to support decision making.

This role requires a High School diploma or equivalent with four years of customer service experience, or a Bachelor's degree. The position emphasizes compassion and a non-judgmental attitude.

Formación

• High School diploma or equivalent required.
• Four years of customer service experience OR a Bachelor's degree required.
• Personable, compassionate and non-judgmental attitude essential.

Responsabilidades

• Determine initial and continuing eligibility for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries to support benefit determinations.
• Assist Missouri citizens to live safe, healthy and productive lives.

Conocimientos

Customer service

Interview clients

Communication

Educación

High School diploma or equivalent

Bachelor's Degree

Descripción del empleo

The State of Missouri's Family Support Division in Salem is seeking a Benefit Program Technician to determine initial and continuing eligibility for food, medical, financial, and nutritional assistance. You will interview clients in person and by phone and prepare summaries to support decision making.

This role requires a High School diploma or equivalent with four years of customer service experience, or a Bachelor's degree. The position emphasizes compassion and a non-judgmental attitude.