Public Benefits Eligibility Clerk - Data Entry & Intake

Florida; Fort Lauderdale (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

The Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Interviewing Clerk OPS in Fort Lauderdale. The role focuses on reviewing applications to gather demographic information and provide information/referral services, leveraging strong data-entry and organizational skills to meet tight deadlines.

Typical duties include determining eligibility for expedited food assistance, explaining eligibility to applicants, data entry, file maintenance, phone

Qualifications

• A high school diploma or its equivalent and two years of clerical or public contact experience.
• College education from an accredited institution or vocational/technical training can substitute for experience at the rate of 30 semester, 45 quarter or 720 class hours per year.
• Strong computer/data entry skills and good organization are essential.

Responsibilities

• Determines eligibility for expedited food assistance services.
• Explains eligibility to applicants and recipients applying/receiving public assistance.
• Enters client data into database based on intake information.
• Maintains necessary files and records and performs general clerical duties.
• Answers phones and uses office equipment including scanners and photocopiers.

Skills

Computer/data entry

Organizational skills

Deadline-oriented

Education

High school diploma or equivalent

Job description

The Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Interviewing Clerk OPS in Fort Lauderdale. The role focuses on reviewing applications to gather demographic information and provide information/referral services, leveraging strong data-entry and organizational skills to meet tight deadlines.

Typical duties include determining eligibility for expedited food assistance, explaining eligibility to applicants, data entry, file maintenance, phone