Public Assistance Intake Clerk — Data Entry & Scheduling

FDOT; Vero Beach (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Insurance benefits

Qualified retirement plan

Job summary

The Florida Department of Children and Families - Office of Economic Self-Sufficiency seeks an Interviewing Clerk OPS to support intake processes, collect demographic information and provide information/referral services in a fast-paced OPS environment. Responsibilities include data entry, eligibility screening for food assistance, answering phones, scheduling, and maintaining files.

A high school diploma and clerical experience are required; Spanish/Creole/French language skills may be

Qualifications

• High school diploma or equivalent is required.
• Two years of clerical or public contact experience.
• Strong data-entry and organizational skills are essential.

Responsibilities

• Review applications to determine eligibility for food assistance.
• Enter client data into the database based on intake information.
• Answer phones and perform general clerical duties including scanning and copying.
• Maintain files and records; assist with scheduling and intake interviews.
• Work with multiple programs and ensure accurate, timely processing.

Skills

Data entry

Organization

Time management

Bilingual: Spanish/Creole/French

Education

High school diploma

Job description

The Florida Department of Children and Families - Office of Economic Self-Sufficiency seeks an Interviewing Clerk OPS to support intake processes, collect demographic information and provide information/referral services in a fast-paced OPS environment. Responsibilities include data entry, eligibility screening for food assistance, answering phones, scheduling, and maintaining files.

A high school diploma and clerical experience are required; Spanish/Creole/French language skills may be