Public Benefits Advocate & Disability Claims Specialist

Burke; Lufkin (TX); On-site; USD 25,000 - 31,000; Full time

Job summary

Burke in Lufkin, TX is seeking a compassionate Consumer Benefits Consultant to assist individuals in obtaining state and federal benefits. You will process disability claims, complete public assistance applications, and advocate through the appeals process.

The role involves developing case histories, preparing documentation, and representing consumers during hearings. Travel to client homes and collaboration with agencies are essential aspects of the job.

Qualifications

• High school diploma or GED required.
• Minimum of two years administrative experience.
• Valid Texas driver’s license and reliable transportation.
• Proficiency in MS Word and strong keyboarding.
• Excellent organizational, verbal, and written communication.
• Ability to work independently and meet deadlines.
• Ability to complete SAMA, CPR, and First Aid training.

Responsibilities

• Process Social Security disability claims for Burke consumers.
• Develop case histories and supporting documentation for disability claims.
• Follow up on denied claims and prepare appeals.
• Complete applications for Medicaid, CHIP, TANF, SNAP, Medicare Part D, and other assistance programs.
• Maintain accurate case documentation and consumer records.
• Communicate with consumers, government agencies, and community partners throughout the application process.
• Travel to consumers' homes to complete benefit applications.
• Meet deadlines while maintaining confidentiality and professionalism.

Skills

Administrative experience

Organizational skills

Verbal communication

Written communication

Deadline management

Independent work

Education

High school diploma or GED

Tools

Microsoft Word

Job description

Burke in Lufkin, TX is seeking a compassionate Consumer Benefits Consultant to assist individuals in obtaining state and federal benefits. You will process disability claims, complete public assistance applications, and advocate through the appeals process.

The role involves developing case histories, preparing documentation, and representing consumers during hearings. Travel to client homes and collaboration with agencies are essential aspects of the job.