Benefits Counselor: SSI/SSDI & Medicaid Access

Growabilene; Abilene (TX); On-site; USD 48,000 - 76,000; Full time

Job summary

Betty Hardwick Center in Abilene, TX is seeking a Benefits Counselor to assist consumers with applying for federal and state benefits, including SSI, SSDI, QMB, SLMB, and Medicaid. You will interview clients, verify data, and document case information, ensuring timely filings and accurate documentation.

The role requires workplace travel, strong organization, and the ability to work under pressure while representing clients to SSA and DDS.

Qualifications

• High school diploma and six months experience in consumer benefits.
• Some college may substitute for experience; a four-year degree is preferred.
• Proficiency in word processing and spreadsheet software.
• Knowledge of general office procedures and equipment.

Responsibilities

• Assist clients in applying for SSI/SSDI, QMB, SLMB and Medicaid.
• Interview, verify and document case data; prepare required documentation.
• Represent consumers with external agencies such as SSA and DDS.
• Coordinate periodic travel related to work assignments and training.

Skills

Word processing

Spreadsheets

Education

High school diploma

Four-year degree preferred

Tools

Copiers

Fax machines

Scanners

Job description

Betty Hardwick Center in Abilene, TX is seeking a Benefits Counselor to assist consumers with applying for federal and state benefits, including SSI, SSDI, QMB, SLMB, and Medicaid. You will interview clients, verify data, and document case information, ensuring timely filings and accurate documentation.

The role requires workplace travel, strong organization, and the ability to work under pressure while representing clients to SSA and DDS.