Public Benefit Eligibility Technician

State-of-Missour; Joplin (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

State of Missouri is seeking a Benefit Program Technician for the Jasper County/Joplin Resource Center at 601 Commercial, Joplin, MO. The role focuses on helping citizens obtain food, medical, financial and nutritional assistance to live safe and healthy lives.

You will determine eligibility, interview clients, and prepare summaries and related documents. A High School diploma or GED plus 4 years of customer service is required, or a Bachelor’s Degree.

Qualifications

• HS diploma or GED required or a Bachelor's degree.
• Experience determining eligibility for benefits is preferred.
• Strong communication and compassionate, non-judgmental approach.

Responsibilities

• Determine initial and ongoing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and program-related documentation.

Skills

Customer service

Eligibility interviewing

Telephone interviewing

In-person interviewing

Education

High School diploma or GED

Bachelor’s Degree

Job description

State of Missouri is seeking a Benefit Program Technician for the Jasper County/Joplin Resource Center at 601 Commercial, Joplin, MO. The role focuses on helping citizens obtain food, medical, financial and nutritional assistance to live safe and healthy lives.

You will determine eligibility, interview clients, and prepare summaries and related documents. A High School diploma or GED plus 4 years of customer service is required, or a Bachelor’s Degree.