Benefit Program Technician

State-of-Missour; Joplin (MO); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

State of Missouri is seeking a Benefit Program Technician for the Jasper County/Joplin Resource Center at 601 Commercial, Joplin, MO. The role focuses on helping citizens obtain food, medical, financial and nutritional assistance to live safe and healthy lives.

You will determine eligibility, interview clients, and prepare summaries and related documents. A High School diploma or GED plus 4 years of customer service is required, or a Bachelor’s Degree.

Qualifikationen

• HS diploma or GED required or a Bachelor's degree.
• Experience determining eligibility for benefits is preferred.
• Strong communication and compassionate, non-judgmental approach.

Aufgaben

• Determine initial and ongoing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and program-related documentation.

Kenntnisse

Customer service

Eligibility interviewing

Telephone interviewing

In-person interviewing

Ausbildung

High School diploma or GED

Bachelor’s Degree

Jobbeschreibung

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Jasper County/Joplin Resource Center based at 601 Commercial, Joplin, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunityemployer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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